Privacy Policy for SMS Communications

At POD Logistics LLC, we are committed to protecting your privacy and ensuring a secure experience when you engage with our SMS messaging services. This Privacy Policy outlines how we collect, use, and protect your personal information when you opt-in to receive text messages from us.

1. Information We Collect

When you sign up for our SMS messaging service, we collect the following information:

• Your mobile phone number.
• Any personal information you voluntarily provide during the opt-in process or in response to text messages (e.g., name, preferences).

We may also collect information about the type of device you use, the frequency of messages, and whether or not you open and interact with our SMS messages.

2. How We Use Your Information

We use the information we collect from you to:

• Send you SMS messages with updates, promotions, reminders, and other information related to our products or services that you have opted into.
• Respond to your requests for customer support or assistance via SMS.
• Improve our SMS messaging services and personalize content based on your preferences.
• Comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and Federal Communications Commission (FCC) guidelines.
  
  

3. Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive SMS communications, you explicitly consent to receive text messages from POD Logistics LLC. You acknowledge that you have read and understood these Privacy Policy terms.

4. Opting Out and Data Retention

You have the right to opt out of receiving SMS messages at any time. To opt out, simply reply "STOP" to any of our messages. Once you opt out, you will no longer receive text messages from us unless you choose to opt-in again.
Your mobile phone number and other related data may be retained for a reasonable period after you opt out to ensure compliance with regulatory requirements and to prevent further messaging.

5. Data Sharing and Disclosure

We do not sell, trade, or share your personal information with third parties except in the following cases:

• Service Providers: We may share your information with third-party vendors or service providers that help us deliver SMS communications (e.g., SMS gateway providers). These third parties are required to comply with privacy standards that protect your information.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as in response to a subpoena, court order, or government request. SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.
  
  

6. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption and secure communication protocols, as well as regular monitoring of our systems for vulnerabilities.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal data we hold about you by contacting us at (201) 429-3155 and/or admin@podlogisticsllc.com.
• Correction: If any of your personal information is incorrect or outdated, you may request to have it corrected.
• Deletion: You may request that we delete your personal information, subject to any legal or regulatory obligations.
  
  

8. Children’s Privacy

Our SMS services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under the age of 13. If you believe that we have inadvertently collected personal data from a child under 13, please contact us immediately so that we can take appropriate steps to remove that information.

9. Changes to This Privacy Policy

We may update or change this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our SMS messaging services, or if you would like to exercise any of your rights regarding your personal information, please contact us at:
(201) 429-3155
12803 Street Route 49 Hicksville, OH 43526
admin@podlogisticsllc.com

Text / SMS Marketing
If you choose to opt-in to SMS communications from "POD Logistics LLC", you will receive text messages at the mobile number you provide. These messages might be automated and might include promotional offers, coupons, and/or information related to "POD Logistics LLC"or our affiliated restaurants, as well information related to your orders and account.

 Consent to Receive Automated Messages
 You understand that consent to receive automated messages is not a condition of purchase or use of "POD Logistics LLC" 's services Messages may include but not limited to, order confirmations, updates, and special offers.

 Frequency of Messages
Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.
 
Opt-Out and Support Options
 You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START" to receive SMS messages again.
 For assistance with the messaging service, text "HELP" or contact us via "Contact Details"

 Wireless Carrier Rates and Services
 Wireless message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

 Confidentiality
 We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Beyond Menu.


No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.

Key Legal Compliance Points:

• TCPA and Opt-In: You need to explicitly obtain consent from users (opt-in) before sending them SMS messages. This policy outlines that consent.
• Opt-Out: The policy explains the process for opting out of receiving messages, as required by law.
• Data Retention: Clearly state how long you will keep customer data and under what circumstances it might be retained after opting out.
• No Selling of Data: Make sure your policy states that you do not sell or trade personal information.
• Service Providers: If you use third-party providers to send SMS messages, they need to be mentioned as part of your data-sharing practices.